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¡Lo mejor de México en un solo lugar! Experiencias y artesanía a la mexicana

RETURNS, EXCHANGES AND GUARANTEE

Product guarantee

Del Mismo Barro acts as a distributor of manufacturers that guarantee that the products sold on the website www.delmismobarro.com have no defects or hidden vices that could make them dangerous or inadequate. Notwithstanding the foregoing, the use that each user gives to the products is his exclusive responsibility, without any responsibility on the part of DMB.

 

The guarantee of the products will be provided in co-responsibility by Del Mismo Barro and the manufacturer of the product; The customer is obliged to contact us within a period of no more than 48 hours from the delivery of their product to make this guarantee effective.

 

The guarantee will lose its validity in case of defects or deterioration caused by external factors, accidents, wear, improper use, or use not in accordance with the manufacturer's instructions. Products transported, modified or repaired by the user are excluded from the guarantee.

 

Returns and exchanges

Returns and exchanges are not available for international shipping, international orders are final.

 

Cancellations

The customer may cancel the purchase of products made through the website www.delmismobarro.com, provided that the products purchased have not left our facilities. In case the product has already been sent, the customer cannot cancel the purchase made.

 

Contact Us

If you have a question or special request, contact us! or send us an email to mismobarro@gmail.com

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Los precios están expresados en pesos mexicanos e incluyen IVA  /  Prices are expressed in Mexican Pesos